Case Stihl

Implementation of N.Progression FMCG SFA solutions

Results

1

A universal system with aggregated information for all clients was implemented
100%

unification of the process of conducting field visits
50%

faster search for the necessary information about the client

Client

An international manufacturer of motorised tools for forestry, agriculture and construction
Requirements
- The sale of Stihl products in Russia is carried out through a network of dealers (about 6 dealers in Russia).
- The customer needed to have aggregated information for all clients and sales

Solution

Implementation of the N.Progression FMCG solution for dealer field teams and integration with the accounting systems of each dealer
Challenges
- Negativity from dealers (both field teams and business owners)
- Low level of dealer automation
- Lack of a universal process for field work
622x350

622x350

622x350

Other cases