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Case Bausch Health

Implementation and development of the N.Progression Pharma solution, based on the Microsoft Dynamics CRM platform and RESCO Mobile CRM

Results

  • 2x

    The work of medical representatives has become twice as flexible

  • 100%

    of employees can work offline on the mobile application

  • 80%

    of employees' work has become transparent

  • Client
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    An American company that has been involved in the manufacture of medicines and generics since 1959. The company primarily specialises in the treatement of skin diseases, eyes and neurology
  • Requirements
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    Lack of a flexible and customisable system for the work of medical representatives and regional managers, with the ability to work offline on a mobile device
  • Solution
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    • Implementation and development of the N.Progression Pharma solution, based on the Microsoft Dynamics CRM platform and RESCO Mobile CRM
    • The N.Progression Pharma CRM solution was implemented, which supports offline work on a mobile application. Solution and infrastructure provided and fully supported by N.Progression
    • The N.Progression Pharma CRM solution, support package, infrastructure and licenses are delivered on a monthly basis. Thus, the system works on a 'turnkey' basis without any additional payments
  • Challenges
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    • The first large-scale project for N.Progression Pharma
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    622x350
    622x350
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